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Your account data is handled with care at jecpot108. This policy explains what we collect, how we use it, and what choices you have — whether you access your wallet through ShopeePay, LinkAja, or any supported payment method available where local law permits.
When you create an account with jecpot108, we collect the information you provide during registration — including your name, contact details, and account credentials. We also collect transactional records when you make deposits or withdrawals through supported payment channels such as ShopeePay and LinkAja. This data is used to operate your account, process transactions, provide customer support, and meet our obligations under applicable local regulations. We do not sell your personal information to third parties. Data shared with payment processors is limited to what is strictly necessary to complete your transaction. Our systems use encryption in transit and at rest to keep your information secure. Access to your account data is restricted internally — only personnel who need it to deliver our service can view it. We retain your data for as long as your account remains active and for the period required by applicable law after closure. The scope of this policy applies to services available in eligible regions where local law permits. If you have questions about how your data is handled, our support team is reachable through the contact routes listed on this page.
Understanding which activities fall within this policy helps you make informed decisions about your account. Below is a clear breakdown of what is and is not covered.
Any data collected when you log in, update your profile, or manage your account credentials falls within this policy. This includes session data and device information recorded during your visit to jecpot108.
Deposits and withdrawals processed through ShopeePay, LinkAja, and other supported payment channels generate transaction records that are covered by this policy. These records are retained as required by applicable law.
When you browse game categories or navigate the lobby, we collect basic usage data to improve your experience. This data is handled under this policy and is not used for purposes beyond platform operation.
Payment processors, identity verification services, and other third-party providers operate under their own privacy terms. Once data leaves jecpot108 to complete a transaction, the receiving party's policy governs that portion of the exchange.
You have practical rights over the personal information we hold about you. Reviewing your account details is straightforward — log in and navigate to the account settings section where your profile information, linked payment methods, and transaction history are displayed. If any detail is incorrect, you can update it directly from the account settings page or contact our support team to request a correction. If you have a question about a specific record — such as a transaction logged under your wallet — raise it through our support channel and we will check it with you. You can also request that your account be reviewed for data held beyond its active use period. All requests are handled in line with applicable local law and the eligible regions where our service operates.
Log in and go to account settings to see your profile data, linked wallets such as ShopeePay or LinkAja, and transaction history. The current state of your account is shown there after login.
Update your name, contact information, or linked payment details directly in account settings. If a field cannot be edited in-app, contact our support team with the correction you need.
If something in your account record looks wrong — a transaction, a stored detail, or a linked wallet entry — contact us through the support routes on this page and we will look into it with you.
You may ask us to review what data we hold and confirm it is within the retention period appropriate to your account status. Submit this request through our support channel and we will respond as required by applicable law.
If you have a question about how your data is handled, need to correct a record, or want to understand your rights under this policy, our support team is here to help. Use any of the channels below to get in touch.
Start a conversation from the account page. Our team can walk you through any privacy question, help locate a transaction record, or escalate a data correction request on your behalf.
Send your query to our support address listed in the account help section. Include your registered contact detail so we can verify your account and respond to your specific request.
The help section inside your account dashboard covers common privacy questions, including how to update linked payment details like ShopeePay and LinkAja, and how to request a data review.
Security and transparency are built into how we operate your account. Here is what we do consistently across every area of data handling.
Your information and transaction records are stored with encryption applied in transit and at rest. Access is limited to personnel with a specific operational need, and access logs are maintained for review.
We use cookies and session identifiers to keep your login active and to understand how the platform is navigated. You can manage cookie preferences through your browser settings; some functions require session cookies to work correctly.
We keep your data for as long as your account is active and for the period required after closure by applicable local regulation. If you close your account, you can request confirmation of what is retained and why.
When this policy changes in a material way, we will notify you through your registered contact detail before the change takes effect. For any question about current policy terms, use the support routes shown in the section above.
Below are the questions we hear most often about how jecpot108 handles your data and what options you have as an account holder.
We collect the details you enter during registration — name, contact information, and login credentials. Once you start using the platform, we also record transaction data from payment channels such as ShopeePay and LinkAja, along with basic session and device information generated during your visits.
Payment data is passed only to the processor needed to complete your transaction — for example, ShopeePay or LinkAja when you use those channels. We do not sell payment information to third parties, and sharing is limited to what each transaction requires.
Log in and open account settings to update most profile fields directly. If a field is locked for editing, contact our support team through live chat or email with the correction you need and we will action it for you.
We retain data for the period required by applicable local regulation after account closure. You can contact our support team to ask what is retained for your specific account and for what purpose once it is no longer active.
Yes. Submit a request through our support channel — live chat or email — and include your registered contact detail for verification. We will confirm what records are held and respond in line with applicable local law and eligible regional requirements.
Reach our team through the live chat on your account page or via the email support address in the account help section. Describe the concern and your account detail; our team will review the record and get back to you with a clear response.